Refund policy

RETURNS:
All Adaptive Tactical products and related components are guaranteed for performance and quality of workmanship. Issues related to material and/or workmanship are covered by a replacement warranty. Product issues related to mistreatment or end user negligence are not covered.

To complete your return, we require a receipt and Return Material Authorization. Please contact our Customer Service Department at info@adaptivetactical.com or call (208) 442-8000 to begin the return process.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error, per our warranty policy.

REFUNDS:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days amount of days.

EXCHANGES:
We only replace items if they are defective or damaged. If you need to exchange the item, request an RMA via email at info@adaptivetactical.com and send your item to:

Adaptive Tactical - Exchange
2102 Devlin Way
Nampa, ID 83687

SHIPPING
To return your product, use the following address:

Adaptive Tactical - Returns
2102 Devlin Way
Nampa, ID 83687

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can not guarantee that we will receive your returned item.